At Vistara, we are fully committed to protecting and respecting your privacy. This Privacy Policy outlines in
detail how we collect, use, store, and safeguard the personal data of our clients, visitors, and users. We
understand that data privacy is a matter of trust and we take this responsibility with the utmost seriousness
and transparency.
1. Who We Are
Vistara is a European business consulting firm headquartered
at Sonnenallee 112, 12045 Berlin, Germany. We offer strategic advisory, digital transformation guidance, and
operational excellence services for businesses across Europe. As data controllers under applicable data
protection regulations, we define how your personal data is handled.
2. What Data We Collect
We
collect various categories of personal information to offer, enhance, and deliver our consulting services.
This may include:
Identification Data: Full name, job title, company name.
Contact Data:
Email address, phone number, physical address.
Technical Data: IP address, browser type, device
information, and usage patterns.
Communication Data: Any information you submit via our contact
forms, emails, surveys, or customer support interactions.
Transactional Data: Details about
payments, invoices, and services requested.
We do not collect sensitive personal data such as
health information or political affiliations unless explicitly required for contractual reasons, and with your
consent.
3. How We Use Your Data
Your data is used exclusively for legitimate purposes,
including:
Delivering the consulting services you request.
Creating and managing your
client account or subscription.
Sending service updates, newsletters, and relevant content (if you
opt in).
Understanding your business challenges and tailoring our approach.
Enhancing
user experience through analytics and service improvements.
Complying with legal and regulatory
obligations.
We ensure that data processing is always based on legal grounds: performance of a
contract, your explicit consent, our legitimate interests, or compliance with legal requirements.
4.
How We Share Your Data
We may share your information only with:
Trusted service providers who
assist in email delivery, customer support, analytics, and IT operations.
Government or regulatory
authorities, if legally required.
Business partners under strict contractual obligations aligned
with the GDPR.
Your data is never sold, leased, or disclosed to any third party for commercial
purposes without your prior consent.
5. How We Store and Protect Your Data
All personal data
is stored securely on European-based servers with robust encryption standards. We implement physical, digital,
and procedural safeguards to protect against unauthorized access, alteration, or loss of data.
We
retain your personal information only for as long as necessary to fulfill the purposes outlined above or as
required by applicable law. Once data is no longer required, it is securely deleted or anonymized.
6.
Your Rights
Under GDPR, you have the right to:
Access the data we hold about you.
Request
correction or deletion of your data.
Withdraw consent at any time.
Request restriction
of processing or object to certain uses.
File a complaint with the data protection authority.
To
exercise any of your rights, please contact our Data Protection Officer at [email protected].
7.
Changes to This Policy
We may periodically update this Privacy Policy to reflect changes in legal
requirements, technology, or our services. Updated versions will include a revised “Effective
Date” and be available on our website.
8. Contact Information
If you have any questions
about this Privacy Policy or how your data is managed, you may contact us at:
Vistara
Sonnenallee
112, 12045 Berlin, Germany
Email: [email protected]
Phone: +44 20 7946 1122
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